Judge Business School Research Shows How Shame Can Promote Productivity
Shame, according to the famous Swiss psychiatrist Carl Jung, is a “soul-eating emotion” – and because some mistakes at work are inevitable, such soul-destroying shame is a common workplace occurrence.
Yet newly-published research co-authored by Andreas Richter, University Lecturer in Organisational Behaviour at Cambridge Judge Business School, concludes that managers and fellow employees can help channel workplace shame into creativity if the situation is handled skilfully and sensitively.
“People naturally want to overcome their workplace shame by demonstrating their value to the organisation, and one way of doing this is to show creativity,” says Richter. “The study finds that managers can facilitate this by providing an appropriate environment.”
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