Course Spotlight: DePaul’s Service Design and Patient Experience
Andrew Gallan, an assistant professor of marketing at DePaul University’s Kellstadt Graduate School of Business, teaches the school’s “Service Design and Patient Experience” course. A part of DePaul’s Healthcare Sector Management MBA concentration, the class focuses on a patient’s hospital experience.
Patient experience is all about improving service to healthcare customers: everything from clarity in clinical communication to lobby lighting and the softness of beds. Today, hospitals, doctors’ offices and outpatient clinics are all looking for ways to get high marks in their patient satisfaction scores. Continue reading…
DePaul Student Innovation Awards Celebrates Fresh Business Ideas
DePaul students were celebrated for their achievements in innovation at the fifth annual Student Innovation Awards on Feb. 12, at TechNexus, one of Chicago’s premier collaborative working spaces and innovation hubs. $7,500 in scholarship money was awarded to students whose innovative ideas have aided in inventing or improving a new product, service, process or technology.
“We created the Student Innovation Awards because students were generating so many amazing ideas,” Lisa Gundry, director of the Center of Creativity and Innovation, said in a press release on the Kellstadt Graduate School of Business website. “We wanted to encourage students by supporting them through scholarships. The act of articulating an idea to develop and implement takes a lot of creativity and persistence—and it’s important to recognize their efforts in support of innovation.” Continue reading…
President of DePaul’s Graduate Women in Business Explains Why She Chose Kellstadt
Maria Susi, President of DePaul’s Graduate Women in Business and current Kellstadt Graduate School of Business part-time MBA student, recently sat down for an interview with the DePaul University website. She described how her biggest takeaway from the program has been the network she has built at school by joining groups such as GWB. Here are a selection of excerpts for her interview where she explains how the program helped lend her new perspectives on business, administration and life: Continue reading…
DePaul MBAs Start New Service Project with Misericordia
Students in DePaul University’s full-time MBA program at the Kellstadt Graduate School of Business are engaged in a new community service project with the heartfelt mission of a local non-profit, Misericordia, which support individuals with developmental disabilities in maximizing their level of independence and self-determination.
Kellstadt was connected with Misericordia through their Chief Financial Officer Kevin Connelly, a 2001 DePaul MBA graduate. He is one of a quartet of leaders at Misericordia who have connections to DePaul through degrees or other associations. Continue reading…
DePaul Business Certificates Help Take Degrees Further
DePaul University’s Management Development Center (MDC) is introducing three new graduate-level business certificate programs for executives, business leaders, functional managers and growth-minded employees who would like to make a career change or brush off and improve skills.
According to a post on the Kellstadt School of Business website, “business certificate programs have been gaining in popularity in recent years and for good reason.” While MBA degrees provide intensive general business education, business certificate programs offer education that targets a single skill or proficiency. Continue reading…
Elijah Brewer Weighs in on DePaul’s Finance Department
Elijah Brewer III, chair of the Department of Finance at the Driehaus College of Business, recently sat down with Ovetta Sampson from the Kellstadt Graduate School of Business website to discuss his education and how DePaul business students can achieve success in finance.
“We’ve created an atmosphere at DePaul where students are given the opportunity to succeed, no matter what they want to do within the realm of finance,” Brewer said in the interview. “Our faculty go the extra distance for our students. We light that spark that allows them to see themselves being successful. And we offer them practical skills and ways to be successful.” Continue reading…
