Ontario Business Concerns, Leadership, and the Economics of AI – Toronto News
Toronto‘s finest business schools have provided valuable marketplace insight to their communities this week. We’ve outlined some of the high points below.
Ontario Business Bankruptcies Up 39 Per Cent – CBC News
Corporate bankruptcy is on the rise in Ontario. According to Madhu Kalimipalli, Professor of Finance at the Wilfrid Laurier University’s Lazaridis School of Business and Economics, the higher cost of borrowing for corporations could be to blame.
“A lot of these businesses … are the ones who had a tough time servicing their bank loans,” Kalimipalli says in a recent CBC News interview. Kalimipalli posits that the pending NAFTA agreement between Canada, the U.S., and Mexico (CUSMA), as well as the real estate slowdown in the GTA may have also been factors in the corporate bankruptcy rise.
Kalimipalli does not believe the increase in bankruptcies are necessarily cause for alarm. It is possible that the pending U.S. approval of the NAFTA agreement could reverse the bankruptcy trends, as long as government attempts to alter it do not have unintended consequences down the line.
You can learn more about Ontario business bankruptcy here.
Don’t Just Be a Leader, Become a Global Inspiration; Almas Jiwani Delivers a Riveting Keynote Address at Ryerson University – Global Newswire
Almas Jiwani, President of Emeritus UN Women National Committee Canada, recently delivered the keynote speech for the Women in Information Technology Management (WITM) at Ryerson University’s Ted Rogers School of Management at the Emerging Leaders Project (ELP). Jiwani spoke about utilizing technological advances to achieve more “sustainable and inclusive” societies around the globe.
In the speech, Jiwani says:
“We have come a long way with technology, and it has changed our world. It has not only changed the way we work, live, and conduct business, but has also helped create a bridge that connects us to millions across the globe. The age of social media has made it possible for today’s leaders to create a bigger impact, and has empowered them with the ability to reach out to people in different and remote parts of the world and be an inspiration to them to learn, dream bigger, and achieve more.”
Jiwani is also CEO of the Almas Jiwani Foundation, which seeks to “empower women, girls and marginalized communities through focused projects that directly address disparities in equality, education, entrepreneurship and energy rights.”
Learn more about Jiwani’s speech and ELP here.
Joshua Gans Weighs In On Marketing Disruption – Forbes
Forbes recently published a comprehensive interview with Joshua Gans, Chair of Technical Innovation and Entrepreneurship Professor of Strategic Management at University of Toronto’s Rotman School of Management, revisiting some of the themes in his 2016 book The Disruption Dilemma. In particular, Gans speaks about disruption in marketing.
He addresses the future of marketing with advances in AI, saying, “AI can do only a limited range of what we might call cognitive functions,” Gans said, “What it can’t do is exercise judgment and understand what the trade-offs are in decisions.”
According to Gans, exercising judgment in this way is, “an essential part of any creative process.”
Gans is also the Chief Economist at Rotman’s Creative Destruction Lab (CDL), a seed-stage program for tech-based companies. CDL is dedicated to helping innovators grow their ideas and attain the funding necessary to bring their ideas to the marketplace.
You can read more from the full Joshua Gans interview with Forbes‘ Paul Talbot here, and watch Gans’ discuss AI at Rotman below.
New Yorker Cites Rotman Professor in Nobel Story – Toronto News
This week, representatives from Canada’s best business schools have utilized their skills and knowledge to make valuable contributions to the greater community. We’ve laid out the highlights below.
The Nobel Committee Honors The Economics of Market Failure – The New Yorker
A recent New Yorker article about the 2018 Nobel Prize in economics winners cites the blog of University of Toronto’s Rotman School of Management Professor Joshua Gans. Though the Nobel winners, Bill Nordhaus and Paul Romer, have not collaborated with one another, both have independently highlighted possible flaws and oversights of market economies. The article utilized Gans’s insight that the work of both winners provided a framework for economists to analyze and account for market failures.
According to thearticle, “In an idealized competitive market, prices equate the costs of producing goods with the benefits derived by consumers, and this equalizing mechanism insures that markets allocate resources and goods more efficiently than government diktat or other methods.”
Nordhaus’s research on fossil fuels and Romer’s research on goods that demonstrate advances in human knowledge suggest gaps in this narrative. Nordhaus’s work addressed that the cost of fossil fuels does not account for the damage incurred by their use, and consequent cost for future generations. This negative cost, importantly, is not accounted for in market transactions. Romer’s work explored positive spillover that is not accounted for in market transactions, such as advances in technology.
On news of Romer and Nordhaus’ awards, the Nobel Committee says:
“Both Romer and Nordhaus emphasize that the market economy, while a powerful engine of human development, has important imperfections and their contributions have thus offered insights into how government policy could potentially enhance our long-run welfare.”
You can read more about the Nobel Prize winners here.
Ryerson University Names Janice Fukakusa As Its New Chancellor – Newswire
Ryerson University has announced that Janice Fukakusa will take over as its Chancellor. Fukakusa, who received her MBA from York University’s Schulich School of Business, held senior roles at Royal Bank of Canada, including Chief Administrative Officer and Chief Financial Officer. She is currently on the board of not-for-profits like General Growth Properties, The Princess Margaret Cancer Foundation, and Cineplex. Until recently, Fukakusa was Chair of the Board of Governors for Ryerson. Fukakusa will be Ryerson’s first female Chancellor.
In her 31-year career, Fukakusa has received a variety of accolades celebrating her achievements. American Banker named her one of “The 25 Most Powerful Women In Banking” in 2016. She was also inducted into Canada’s Most Powerful Women Hall of Fame.
On news of her new role, Fukakusa says;
“I am honoured to be Ryerson’s new Chancellor, and look forward to driving the positive educational and societal changes for which the university has become known. We are leading the charge on so many important issues, and I am eager to work with students, faculty and staff in this new capacity to further advance the impressive progress that has been made to date.”
You can find out more about Fukakusa and her new role here.
Competition for Great Talent Has Become ‘Intense’ Axonify CEO Says – The Globe and Mail
The Globe and Mail profiled Carol Leaman, Chief Executive Officer of Axonify Inc. to highlight struggles facing tech employers. Leaman, whose company provides training modules for employees of corporations like Walmart and Bloomingdales, expressed that it has been increasingly difficult to woo qualified tech candidates. Amazon, Uber, and other global companies have been infiltrating the Ontario market, employing massive numbers of developers and IT personnel. Moreover, companies like Terminal have been helping U.S. firms hire Canadian developers.
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Carol Leaman, president and CEO of Axonify / Photo via The Globe and Mail
According to Wilfrid Laurier University Professor of Organizational Human Behavior, Chet Robie, Leaman needs to offer stellar benefits and compensation in order to thrive.
“I would start working on making their compensation more competitive—and by doing that you don’t always have to increase base salary,” Robie says, alluding to benefits like work flexibility and upward mobility.
“What really resonates with this group of people doesn’t have to break the bank.”
Read more about competition in Canada’s tech market here.
Seamless Shopping, Work Authenticity, and More – Toronto News
Professors at Toronto’s premier business schools have been making headlines this week. Let’s see what they’ve been up to.
Phasing Out the Checkout Line: Retailers Race to Make Shopping More Seamless – CBC News
Walmart’s scan-and-go shopping option, which allowed customers to scan items themselves and pay for them with a phone app, has been removed from U.S. stores. Retail expert and professor at Ryerson University’s Ted Rogers School of Management Steve Tissenbaum posited that scan-and-go was not actually more convenient for consumers, but felt it was important for businesses like Walmart to continue to innovate seamless shopping.
“They [customers] want it to be as quick and as seamless as possible when they’re ordering stuff online. Retailers certainly have to move forward. Otherwise they’ll be left behind,” Tissenbaum said in a recent CBC News piece.
The retail giant seems to agree with Tissenbaum’s view, and has launched the “check out with me” project, which will allow employees to use mobile devices to scan and charge customers for their items anywhere in the store.
You can read more about Walmart’s new project here.
How to Keep it Real at Work – Forbes
An HBR article from Wilfrid Laurier University social psychologist Vanessa Boute was recently featured in Forbes, highlighting whether employees feel authentic at work, and how this impacts their performance. Boute writes:
“One study found that the greater employees’ feelings of authenticity are, the greater their job satisfaction, engagement, and self-reported performance. We suggest, then, that the crucial point is finding a balance so that we can be true to ourselves while flourishing and finding success within the company.”
The Forbes article utilizes Boute’s findings while examining the balance between being genuine and making calculated, political moves in the workplace, and offers suggestions for leaders in the workplace to increase their authenticity. The advice included increasing transparency, truly listening to employees, being open about one’s own flaws and mistakes, and maintaining professional boundaries.
Read more about being authentic while advancing professionally here.
Choosing a Strategy for Your Startup – Harvard Business Review
The Harvard Business Review also recently interviewed Joshua Gans, professor at the University of Toronto’s Rotman School of Management, on its HBR IdeaCast. The Gans interview delved into the philosophy behind the HBR article Gans recently co-authored, “Do Entrepreneurs Need a Strategy?” Gans promoted researching strategic options before launching a startup, and choosing the strategy that best aligns with the company’s long-term goals. For example, entrepreneurs must decide whether their business will be collaborating or competing with existing businesses in the same market. Collaboration may allow a newer company to take advantage of the resources of more established businesses in the same market without being viewed as a threat, but competition leads to more autonomy for the fledgling company. The interview explored the merits and drawbacks of several entrepreneurial strategies. Gans says:
“One of the things we want to emphasize is that choice is choice. So, what we say is basically when you’ve done this process and you’ve got one or two, you know, got two or more options sitting there before you, you then go with your gut essentially, or you come up with a rationale saying why you are the right person; you feel better with one path and another.”
You can listen to the full interview with Gans here.
Will Canadian Customers Adapt to the “Basic” Airline Standard? – Toronto News
Catch up on all the exciting Toronto business schools new from the past week below.
Air Canada, WestJet Offer Cheap Basic Economy Fares for No-Frill Seekers – CBC/Radio-Canada
CBC News sought the expertise of airline analyst and York University Schulich School of Business professor Fred Lazar for an article that examined the intricacies of “basic economy” fares. Though these fares, which offer cheaper seating and even fewer benefits than standard economy, have been popular in the United States, they have only recently been adopted by AirCanada and WestJet.
Though the thought of a cheap flight is tantalizing, basic economy definitely has its drawbacks. Passengers who take advantage of the cheap fares will not earn points (Aeroplan miles or Westjet dollars) with the airlines, cannot change their flights, are ineligible for refunds, and cannot upgrade their seats.
Though some predict the limiting and cost-effective option will see backlash from dissatisfied passengers, Lazar predicts Canadian travelers will adapt quickly to the no-frills travel option.
“Just like when [airlines] started charging for food, charging for blankets, pillows, there were complaints. You rarely get them nowadays,” Lazar said.
Learn more about Canadian airlines’ “basic economy” option here.
Why Students Make Their Ideas Commercial Faster – Forbes
This week, a Forbes article about student entrepreneurs featured a paper authored by three experts, including University of Toronto’s Rotman School of Management professor Joshua Gans. The book, “Control Versus Execution: Endogenous Appropriability and Entrepreneurial Strategy,” whose other authors include Kenny Ching of University College and Scott Stern of MIT Sloan, explored entrepreneurship in technological innovation.
The researchers looked at the successes of student-led and faculty-led entrepreneurial endeavors and found that students prioritize bringing an idea to fruition quickly, rather than obtaining intellectual property assets. Forbes used the findings in the paper to suggest that student entrepreneurs are more successful due to their emphasis on speed over caution.
“Our analysis suggests that student entrepreneurs, with less time and with less access to university intellectual property institutions, are more likely to choose an execution-oriented strategy. Compared to University faculty, who are more likely to be patient, wait for delayed market entry and pursue a control-oriented strategy with formal protection.” – Kenny Ching
Learn more about why student entrepreneurs are often successful here.
New Course Explores Intersection of Business and Community – McMaster’s Brighter World Daily News
First year students in the Integrated Business and Humanities (IBH) program at McMaster University’s Degroote School of Business have been traveling to downtown Hamilton to attend a weekly class at CityLAB. CityLAB is a hub that allows students from community institutions (McMaster University, Redeemer University College, and Mohawk College) to collaborate with municipal staff and engage with the community to tackle pressing projects and issues.
Integrated Business and Humanities meet at the CityLAB space / Photo via dailynews.mcmaster.ca
“It’s a totally new way of learning,” said IBH student Yael Morris. “We’re finding out how we can apply social innovation not just to business, but to our everyday lives so we can build relationships and interact with people in our communities.”
The class, IBH 1AD3 allows students to gain a new perspective on challenges facing their community, and to tackle these challenges from a business perspective. IBH was a collaboration between that Business and Humanities faculties aimed at producing industry leaders apt to address societal issues such as sustainability and business ethics.
“Through a combination of instruction, community-based guest speakers, field trips and projects, students have been learning about the concepts that underpin community engagement and social innovation, as well as about social enterprise and the business models used by community organizations.”
Read more about McMaster’s CityLAB course here.
DeGroote Professor Workplace Policy Helps Shape New Law, and More -Toronto News
This week, Toronto business schools discuss substantial contributions to the workplace, researchers from DeGroote and Ryerson have each worked to make workplaces more just and equitable, and a new book by Rotman professors gives practical tools for incorporating AI into business.
Doing Right By Employees Ultimately Pays Off – McMaster Brighter World
Research from Isik Zeytinoglu, professor of human resources and management at McMaster University’s DeGroote School of Business, has shown that treating employees well may be a shrewd move for employers. Dr. Zeytinoglu, whose research influenced the World Health Organization’s WHO Healthy Workplace Framework, has been touting the benefits of a healthy relationship between employers and workers for over 30 years. The Fair Workplaces, Better Jobs Act, which came into effect at the beginning of April, had many benefits and protections for workers, including a requirement that part-time and temp employees must receive the same pay as full-time staff for the same work.
“In the long term, equity helps society, the community, and the economy,” Zeytinoglu said. “Throughout history, there have been employers who considered fairness and behaved justly toward their workers, and they are the ones who have prospered.” It is no coincidence that the new law aligns with much of Zeytinoglu’s research; in fact, the government consulted the professor during the bill’s formative stages.
Read more about the new bill and Zeytinoglu’s work here.
These Are the Workplace Gender Equity Tactics That Actually Work – Canadian Business
This week, professors at Ryerson University’s Ted Rogers School of Management, Martin Fabro and Chris MacDonald, wrote an article on gender equity for Canadian Business; a follow-up to one the authors wrote in late March, “A Seven-Step Plan To Improve Gender Diversity At Any Company.” While the first piece offered actionable instructions to improve gender diversity, Fabro and MacDonald focused their follow-up on which of the most popular gender diversity tactics were rooted in evidence-based practices.
The Ryerson researchers explored which gender equity practices helped to either, “actively improve gender diversity (and in particular to increase the number of women in leadership roles), and to reduce underlying gender bias and discriminatory attitudes within the organizational culture.”
Learn more about improving gender equity in the workplace here.
PREDICTION MACHINES: The Simple Economics of Artificial Intelligence – Rotman New Releases
In their new book, PREDICTION MACHINES: The Simple Economics of Artificial Intelligence, Ajay Agrawal, Joshua Gans, and Avi Goldfarb took on the task of theorizing the possible role of artificial intelligence in business. In the past, the possible effects of AI on business seemed so vast, they were difficult to tackle. Agrawal, Gans, and Goldfarb demystify AI, by re-framing it as a prediction tool.
“More than just an account of AI’s powerful capabilities, PREDICTION MACHINES shows managers how they can most effectively leverage AI, disrupting business as usual only where required, and provides businesses with a toolkit to navigate the coming wave of challenges and opportunities.”
A book launch was held at the Rotman School of Management on April 16.
You can read more about PREDICTION MACHINES here.
