Cable Executive Shares Leadership Insights for CEO Lecture Series at Rutgers Business School
At a recent Rutgers Business School CEO Lecture series event, Eric Tveter, chief executive of UPC Cablecom, and Rutgers MBA ’97, offered the crowd of students his unique take on leadership.
When, in 2009, the 55-year-old executive was tapped to turn around the fortunes of UPC Cablecom, a Swiss cable company, Tveter said that the five C’s of management – communication, culture, commitment, collaboration and customer – guided his efforts to bring the company back on track.
“Commitment is doing what you say you’re going to do,” he said. “We set realistic goals. We under promised and over delivered.” For Tveter, an American taking the helm of a troubled company in Switzerland where the public has a natural tendency to be skeptical, commitment proved to be particularly vital. “You’re not known by the commitments you make,” he added. “You’re known by the commitments you keep.” Continue reading…